Credits & Monetization Terms
Last updated: October 19, 2026
1. Credit System Overview
The Bason uses a credit-based system for AI-powered features. Credits are a prepaid virtual currency used within The Bason platform and have no monetary value outside of the service.
2. How to Earn Credits
Free credits are granted at the sole discretion of Arinaru and may be modified or discontinued at any time.
3. Credit Pack Purchases
- All purchases are processed by Lemon Squeezy as the Merchant of Record.
- Prices are displayed in USD. Korean users are charged in KRW at the exchange rate applied at the time of purchase.
- Applicable taxes are calculated at checkout.
4. Credit Usage
The credits for a task are shown before you run it and are reserved when it starts. If a task fails because of a service error, the credits are returned automatically.
5. Credit Expiry
- Purchased credits do not expire as long as your account remains active.
- Free or bonus credits may expire 365 days after the date they were granted.
- Credits are forfeited when the account is deleted.
6. Refund Policy
- Unused credit packs: A full refund is available within 14 days of purchase if no credits from the pack have been used.
- Used credits: Credits consumed by AI features are non-refundable, except in cases of verified service failure caused by The Bason.
- Partially used packs: Within the 14-day request period, the unused portion is refundable at its proportional purchase value.
- Service failure: If an AI task fails because of our error, the deducted credits are restored within 24 hours, or refunded manually on request.
7. Rights of Korean Consumers
Under the Korean Act on Consumer Protection in Electronic Commerce, the following rights are guaranteed.
- Where applicable law grants wider rights of withdrawal or refund than this policy, those rights prevail.
- Payment disputes can be reported to the Korea Consumer Agency (www.kca.go.kr) or the Korea Fair Trade Commission.
- Taxes and receipts are handled by Lemon Squeezy, the merchant, according to the billing region.
8. International Users
- EU/EEA users may have additional rights under applicable consumer protection laws, including the EU Consumer Rights Directive.
- Payment processing and merchant-of-record responsibilities are handled by Lemon Squeezy, which maintains compliance with international payment regulations including GDPR, PSD2, and local tax obligations.
- For disputes, users may contact their local consumer protection authority in addition to our support channel.
9. Changes to This Policy
We may update this policy at any time. Material changes will be announced via in-service notice at least 7 days in advance. Continued use of credits after the effective date constitutes acceptance of the updated policy.
10. Contact
For credit-related inquiries or refund requests, contact us at [email protected]. Please include your account email, purchase date, and a description of the issue.
